All parts bought from the TBS website or an official TBS dealer are guaranteed 2 year warranty under the assumption that the part has not been used. Warranty items can be replaced with the same product, or exchanged with other products or store credit for 50% of the original purchase price. All returned unused items are subject to evaluation. Returned items are sent back to our office at customers’ cost.
Purchases made for a wrong product for whatever reason can be refunded or exchanged within 14 days from the date of receipt, but they must be returned to the place of purchase.
No warranty shall apply to any product that has been:
damaged from crashes
subject to misuse
operated outside of specification
All warranty replacements come with free standard shipping charges. Express shipping is available but surcharges will apply.
Place of warranty is always the point of sale.
Any discrepancy in shipment quantity or the product itself must be reported within five (5) working days of receipt of the products.
In the event of an over shipment, customer shall have the option to return the products to TBS at TBS expense or alternatively, customer may opt to retain the products (subject to adjustment of the invoice or the issuance of another invoice to account for such additional items.)